To ensure we provide you with the correct map update, we need to know if your Database version has the letter ‘X’ at the end of it.
(If you do not know where to find your Database Version – the instructions are shown below)
Please select from the two options below and you will continue to the correct product page:
My Database Version has an 'X' at the end:
My Database Version has no 'X' at the end:
You will be able to locate all of these numbers from a single location. Please follow the steps outlined below.
Database version __ __ __ __ __ . __ __ . __ __ (enter periods, case-sensitive)
Device number __ __ __ __ __ __ __ __ __ __ __ (11 digits, not case-sensitive, NO Dashes/Hyphens)
VIN __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ (17 digits, not case-sensitive)
(If you do not know where to find your Database Version – the instructions are shown below)
Please select from the two options below and you will continue to the correct product page:
My Database Version has an 'X' at the end:
Example: ST004.03.00X
Click here
My Database Version has no 'X' at the end:
Example: ST004.03.00
Click here
FINDING YOUR SYSTEM INFORMATION
To complete purchase/installation of this map update, you will need your Database Version, Device Number and VIN.You will be able to locate all of these numbers from a single location. Please follow the steps outlined below.
- Turn on ignition and allow navigation system to complete the start-up sequence
- Press the SETTINGS button
- Press SYSTEM SETTINGS on the navigation screen
- Press OTHER on the navigation screen
- Press SYSTEM/DEVICE INFORMATION on the navigation screen
- The following information appears. We recommend you take a picture of this screen. You can also print a copy of this page and record the values here:
Database version __ __ __ __ __ . __ __ . __ __ (enter periods, case-sensitive)
Device number __ __ __ __ __ __ __ __ __ __ __ (11 digits, not case-sensitive, NO Dashes/Hyphens)
VIN __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ (17 digits, not case-sensitive)