Ford Navigation System Product
Ford / Lincoln / Mercury - North America Map Update - V11.0x - Includes Gracenote® Disc
This v11.0X (2019) map update is the final release for your vehicle and quantities will be available while supplies last.
This Ford, Lincoln and Mercury navigation map update features new detailed coverage in counties and metropolitan areas across the contiguous United States, Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, Canada, and Mexico. This update includes over 7 million miles of roads and over 2 million points of interest for you to explore, including thousands of new restaurants, ATM's and stores. This product also contains an update for your Gracenote® database**.
When route guidance is active, the 2019 Navigation System update also includes expanded speed limit data that features major roads beyond interstate highways. Be in the know, even when speed limit signs aren’t posted.
Your Navigation System Application Number is required to purchase a map update. See the FAQ document for assistance.
**Gracenote® is a music database that enables your vehicle audio system to identify artist, album and song names.
The box contains:
4 Disc Update Plus Installation Instructions:
Software Application Update (Disc 1 and Disc 2)
Navigation Map Update (Disc 1)
Navigation Map Update and Gracenote Update (Disc 2)
Shipping & return policy
On business days, orders placed by 11:30 a.m. Pacific Standard Time will be processed and shipped that same day. Delivery time depends upon the shipping method you select. Note: If you place an order on the weekend, it will be shipped the next business day.
All HERE maps are delivered by couriers with tracking services. We offer SmartPost, 2-day, and overnight service. Delivery time is based on business days and whether or not your order was received before 3 p.m. Central Standard Time. United States Ground shipping also includes delivery to P.O. Boxes. Delivery is dependent on stock availability and receipt of payment or credit card authorization.
Return and Exchange Policy
Only unopened product purchased direct from HERE can be returned to HERE for refund or exchange. No partial refunds will be given on map subscriptions. NOTE: Agreements between HERE and specific vehicle/device manufacturers overrule the terms & conditions written herein.
Returns: Your credit card account will be credited for the price of the Map Data disc. If your order included discounted products, the refund will be given on the lower-priced product. Partial returns of map sets will not be accepted.
Exchanges: Only map areas of the same Map Data disc release and product line can be exchanged for a different map area. A shipping and handling fee will be charged to deliver the exchange disc.
Contact HERE within 30 days after the shipping date noted on the packing slip. Requests for warranty replacements, returns and exchanges made after 30 days will not be honored.
- Contact HERE Customer Service Center. Phone numbers are available on the Contact Us page.
- Describe the problem and request a Return Authorization Number
- Clearly print the authorization number on the outside of the package.
- Insure the package and keep the receipt. HERE is not responsible for lost packages.
- Return the package, with the packing slip, to: HERE Returns Address, 2000 Midway Lane, Smyrna, TN 37167